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Why Choose CSA?

All travel insurance companies—and their coverage, benefits and customer service—are not alike.

We take pride in exceeding our customers’ expectations by offering value-driven travel insurance and emergency assistance services backed by excellent customer service, claims handling, and the financial strength of our underwriter. CSA insures millions of travelers each year, with the right no-hassle coverage and services before, during and after their trip.

Superior Customer Service and Claims Handling

CSA provides excellent customer service and claims handling with a personal touch. We care, we're honest, and we're there when you need us. All calls are answered by a thoroughly trained professional, not an automated system. See our Customer Pledge that demonstrates how we deliver excellent customer service every time, with every customer.

Pre-Existing Medical Conditions

CSA offers coverage for pre-existing medical conditions on our Custom Luxe plan. This valuable benefit provides this coverage if the plan is purchased at any time prior to or within 24 hours of final trip payment, provided you are able to travel at the time of purchase, a distinctive offering in this industry.

On Demand Medical Care

Falling ill is never fun, but it doesn't have to be difficult to find what you need when traveling. With just one call, we provide you with immediate access to on-call physicians, medical advice, and even a referral to a physician near you using CSA's designated provider network of 30,000 physicians and 850,000 service providers worldwide. It's like taking a doctor with you on vacation.

• Consult A Doctor™
Connect instantly with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Save time and money and get back to enjoying your vacation.
• No Out-Of-Pocket Medical
No claims to file! If you get sick or injured while traveling, we can get you in touch with a trusted provider and even handle the payment for acute, one-time treatments of up to $1,000.

Financial Insolvency

CSA's financial insolvency coverage protects you from travel supplier financial insolvency. To qualify, you must first purchase a qualified CSA Travel Protection travel insurance and assistance plan prior to or within 24 hours of making your final payment.

Emergency Medical Transportation

This valuable service provides you with the peace of mind that a serious medical emergency will not financially devastate you. It also assures that wherever in the world you are, you will be transported to adequate medical facilities should something happen.

Coverage Before, During and After Your Trip

Some policies only cover you while on board ship or just on your vacation. Unfortunate events can happen en route, as well as before and after your trip. That's why CSA travel insurance plans cover you from the day after you buy your policy right up until you return home. In addition, CSA provides identity theft protection with recovery assistance services that last for a full 6 months beginning on trip departure date.

Trip Interruption at 150% of the Trip Cost

We know that interrupting your trip is often more expensive than its original cost. If a trip is interrupted, many competitors' policies only cover up to the original cost and credit cards often won’t provide coverage at all. CSA goes even further: We provide a 150% Trip Interruption benefit that helps pay for you to get back home.

Rental Car Damage Benefit

(Not available to residents of OR or TX)

This travel insurance benefit provides primary coverage if the car rented on your trip is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail. Because CSA provides primary coverage, in most instances you never need to inform your car insurance agency if a problem occurs. Also, because CSA pays first on these claims, it eliminates the need to purchase additional collision waivers from the rental car companies.